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camaro19ss t1_it2dox1 wrote

Depends on the area. Some are still using older CAD systems. But most are fairly up to date. When a 911 call is made from a cell phone the emergency dispatcher can see at minimum the caller ID and associated address, and tower triangulated approximate location. It’s been some time since I have seen or been involved with a 911 center so I cannot speak to the latest and greatest, but even without the long and lat provided by the iPhone in these automated call situations the 911 center would still know the appropriate location of the call.

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99blkgst t1_it2h8iu wrote

Our local emergency services use RapidSOS which will give a live GPS location of a device that calls 911 (if it is a newer phone with GPS capabilities). It’s pretty cool to watch it work and will show movement live on a map. Really helps narrow down an area from a large radius given by triangulated cell towers to “it’s showing near the northwest corner of the building”.

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camaro19ss t1_it2iefr wrote

Yeah I figured there was better systems out there by now. Last time I was in a 911 center was 2001 in a rural county south of DC area. They had just upgraded their system and to a joint communications center for the sheriffs, county fire-rescue, town PD, and town fire-rescue.

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99blkgst t1_it2kgb4 wrote

Im sure there’s even better out there. Our area is slow to acquire newer tech than other areas. I think they’ve had RapidSOS for only a few years.

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DougK76 t1_it7qb0z wrote

I knew someone at a 911 dispatch center in Georgia. They had someone calling about an intruder in their house, they’re hiding in a closet, etc, and gave the address. But! They had recently upgraded to e911 services, and they were able to see that the person was 5 miles from the address, in a different house, and asked them about that. They hung up after that. It was a college town, and they frequently got fake calls. It’s accurate enough that the dispatcher could see the person pacing in their actual location.

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