3 days ago i got a new iphone xr from amazon (refurbished) and ever since i got it it keeps bugging. the phone keeps opening apps, typing on its own but it doesn't do it all the time. i tried restarting the phone, cleaning the screen, and updating the phone but still nothing. does anyone know what to do. please help.
Comments
_hello_____ t1_ja0luyk wrote
Return it. It’s an old refurbished phone
Iza-vi OP t1_ja0mdg4 wrote
Iza-vi OP t1_ja0mglr wrote
idk if i can, i already threw the box that it came in with
_hello_____ t1_ja0n84u wrote
Well you should probably find out.
cedarpangolin t1_ja10dd1 wrote
What is the battery health (found under settings, battery, battery health) and also does it feel hot when you notice the ghost touches?
Iza-vi OP t1_ja139fo wrote
88% and no the phone doesn't feel hot when it happens
cedarpangolin t1_ja143by wrote
It’s not super likely but I have had two phones that around 85% health started to have battery swelling that put pressure on the connections for the display and digitizer and cussed ghosting at random times. A battery replacement fixed it.
Chronixx t1_ja19bar wrote
Take it off and see if anything changes
Chronixx t1_ja0ccnf wrote
Screen protector on?