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Nr48 t1_j4kijb9 wrote

Don't need to contact the hifiman support. They only help you if you bought the headphone directly from them what most people probably didn't.

−5

olqerergorp_etereum t1_j4l1acl wrote

>Don't need to contact the hifiman support

yeah, instead try this FAQ

customer: * any problem *

hifiman support: "we don't care lol"

  • your ticket has been closed *
6

The_D0lph1n t1_j4lj1ss wrote

If you have a receipt from an authorized dealer, they'll help you. Not sure about Drop collabs though, I think support goes through Drop on those.

1

Nr48 t1_j4ljlg4 wrote

Yeah, if. Did you check the authorized dealer list? Tiny. Then check the unauthorized one, miles long. With all the big names like Linsoul, hifigo, aliexpress and even Amazon (if it is not the marketplace store from hifiman on Amazon)

1

Oxibase t1_j4ogh9d wrote

I ordered the Edition XS on Amazon and it was sold by Hifiman.

1