Submitted by [deleted] t3_11u1ocm in headphones
[deleted]
Comments
andysaurus_rex t1_jclwbyw wrote
I'm sure they did not scam you. Call their customer service. Sometimes it just takes a while to ship especially when you order through the company website.
Creative_Purpose6138 t1_jclx3q0 wrote
Yeah directly from their website. I don't think I can call though, cuz I don't live in USA and international call charge will be extremely high. I sent them a ticket on their support form now. Hoping for a reply on that.
fortean t1_jclxl0q wrote
Just wait, they'll be shipped eventually...
Creative_Purpose6138 t1_jclxrtl wrote
If it was USA, I am sure they wouldn't have dream of scamming me. But since I am in SEA I am worried. They even gave me free shipping (worldwide economy DDU) which i thought was too good to be true since it's very far from USA. Maybe they are thinking they are not bound by asian laws since they are american company. and they don't have an official store or distributor here, shipping is handled by third party.
soyuz-1 t1_jclyk81 wrote
Scam is a big word that assumes intent instead of error. I understand the frustration though in a time we expect next day shipping on everything we order. I'd see if there's a customer service number, im sure they will sort it out. Hope you get it soon!
andysaurus_rex t1_jcm43re wrote
Happy_Phantom t1_jcm7602 wrote
What is SEA?
phillycl t1_jcm7ceb wrote
Southeast Asia
Regular-Mousse7841 t1_jcmcpj8 wrote
How are they suppose to find you in a sea ? Did you send them your geographic coordinate ? Sorry for asking
MrCatsoup t1_jcmq2pf wrote
It'd only been 5 day, calm down, lmao
-MANGA- t1_jcn08tb wrote
SEA is South East Asia
QueasyFailure t1_jcn0gow wrote
It's literally the only pineapple down there.
kazuviking t1_jcn0qo7 wrote
Wow 5 days, i usually wait 7-30 days for aliexpress to ship my item. Wait for a week, if nothing then cancel it.
CQC_EXE t1_jcnl0f6 wrote
They take awhile to ship sometimes. They ain't Amazon.
Dr_Kumail_M_Singh t1_jcnvrlp wrote
It’ll take some time on their end since you’re pretty far. But It extremely unlikely that you won’t get your headphones as Koss is a large company.
SlavJerry t1_jco36ry wrote
mate it's been just 5 days
Regular-Mousse7841 t1_jco98km wrote
No shit
OkGooglePlayYES t1_jco99w4 wrote
I never wait more than 3 days for Ali to ship my item
Juan_juanjuanjuan t1_jco9fuk wrote
Talk to Joe.
Beneficial-Ear-8305 t1_jcq11hf wrote
yeah in fact if it arrives within a week and a half consider yourself lucky compared to me who is in Italy and I waited 2 months for a product
toastyhoodie t1_jclw548 wrote
Call their customer service. You ordered directly from Koss?