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nmyron3983 t1_j2yxz2z wrote

Reply to comment by Punker1234 in AMD says a “limited number” of 7900 XTX GPUs have a thermal throttling problem | Owners of cards with throttling problems are encouraged to contact AMD support. by chrisdh79

I think to do that they would have to identify a faulty batch or component batch that would isolate it to specific serials.

It may depend entirely on a specific as-yet to be determined confluence of parts and circumstances to have it occur for an owner. So they are being asked to self ID if the issue arises.

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Punker1234 t1_j2yzqwg wrote

Totally. But if they're stating it's a "limited number" of cards, they must have some data otherwise them saying it's limited isn't true. So release that data on effected cards. If they're saying limited because "we've only had 1000 emails about it", that's disingenuous to me because there are probably lots of people that aren't away it's an issue and are losing performance.

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Spicy_pepperinos t1_j30o11r wrote

I mean "limited" isn't really making a statement about the absolute number of cards effected. It's just PR talk, and having data that it's limited doesn't mean they know the exact serial numbers effected.

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Buddha_Head_ t1_j30xtzc wrote

If they've batch tested their current stock and couldn't reliably reproduce the issue it would show that it isn't impacting X amount of the total.

The more impacted cards reported can help show a pattern that could help pinpoint specific faults in manufacturing.

Let's say all the throttling cards so far have shown up in the Northeast US. It will take some time to narrow that down to a truckload of defective components that dropped 3/4 of a load in NY and the remainder of that original load in MI.

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throw4jklfj t1_j2z3bkd wrote

It's just PR words. There are a limited number of cards out there, so saying "a limited number are experiencing issues" is technically correct and doesnt introduce liability to AMD, and sounds better than "we dont know how many of our products are defective'.

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