There are absolutely people who don’t need to call the emergency line. Most of the bulk of the calls we get on a daily basis do not need a ambulance to take them to the ER. If you can drive yourself, you don’t need an ambulance. If it’s not an actual emergency that is threatening your life and you can have someone else drive you, you don’t need to call. There are plenty of situations where even taking an Uber would be better for the system. Most paramedics can’t tell a potentially paying patient “no” so they transport the stupidest shit you’ve ever heard of.

This isn’t even counting fall calls where someone shows up to help pick up an elderly or disabled person who simply can’t get themselves back up from their position. Those at least serve the community in some meaningful way.