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CoasterRider_ t1_iuvwnue wrote

Does anyone actually like Salesforce? We use Salesforce for sales and service and it is the most buggy and slow platform I've ever used. We constantly complain but it seems like the response from Salesforce support is simply this is how it is.

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HispidaAtheris t1_iuvz69p wrote

If its buggy it means your org admin/dev is doing a shitty job.

SF is used in most Fortune 100 companies and it runs very well if configured properly..

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CoasterRider_ t1_iuvzwyz wrote

That's what I don't get. It is used by most large organizations but despite us throwing hundreds of thousands of dollars at multiple consultants, no one can get us in a better place. We've already tried to rebuild our system and it just gets worse.

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sirnoggin t1_iux8rhx wrote

Nonsense comment. If Salesforce is buggy Salesforce has a problem not CoastRider.

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OneOverTwoEqualsZero t1_iuxz276 wrote

You clearly don’t understand how Salesforce works. It’s a tool, and up to the users to configure it correctly for their needs. It’s so complicated (by necessity) that people at other companies have their entire job titles as “Salesforce engineer” as they decide how to configure it for their company. Maybe Salesforce could have better documentation/support, but the fact that so many other companies use it effectively means that the problem here could be the ones setting it up.

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