I'm still not following the logic here.

Your study cites that it collected data from 1,005 participants. You mention that 'Shudder' and 'iflix' were cancelled by 0.23% of participants, respectively.

0.23%/1,005 = 2.3115... people. I didn't know that a fraction of a person could fill out a survey?

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Your numbers above also all sum to 100.00%. To be clear, is this to say that each respondent, other than the ones that selected 'None of the above', all claim to have cancelled only one service, and not a single one has cancelled more than one service? (i.e. of those with video streaming services, 33.08% cancelled no services, 66.92% cancelled one service, and 0.00% cancelled two or more services?)