Submitted by [deleted] t3_y07bo3 in consoles

Anybody know how to fix ps5 controller keep disconnecting? Have one day with it and it keeps disconnecting

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SparklyPelican t1_irr1o1z wrote

Although maybe is the distance or interference, did you already try the classic routine?

  • Check for update (latest firmware of the controller is “0307” — you can check the update in Settings -> Accessories)

  • Detach controller and pair it again (Settings -> Accessories -> Bluetooth Accessories -> Click on the controller and select Delete — to pair again just plug it with the cable)

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[deleted] OP t1_irsgk0a wrote

Still keeps disconnecting after a few mins I think it might be cuz my ps5 is right by the router?

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SparklyPelican t1_irtq89k wrote

To be frank I’m not sure, because I keep my console next to the router. But I would try to move the console before contacting Sony support.

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[deleted] OP t1_irttnlb wrote

I got a new controller replacement so let’s see if not next week imma buy a new shelf

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spoonard t1_irqftw2 wrote

Move the console further away from your router. 5Ghz wifi messes with Bluetooth. Unless there is something wrong with your console or your controller, this is the only thing that causes random disconnects.

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[deleted] OP t1_irqfvr8 wrote

Yeah my router and my ps5 r very close next week I’ll buy a floating shelf but that’s as far as I can move it

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ElectricalStrength35 t1_is6yryn wrote

I dont have a ps5 but i have something that might help, on the ps4 i believe there was a simular bug where you couldnt connect your ps4 controller, what sometimes fixed this was going to the PlayStation menu, go to Bluetooth i believe and manually disconect and reconnect the controller again,(sorry if this is confusing my first language is not english)

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[deleted] OP t1_is6yx5l wrote

Yeah I tried that but it didn’t work so I ended up getting a replacement controller fixed it

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