Submitted by jumboshrimp93 t3_zyepqt in boston
Am I just being "old man yells at cloud" here? I know National Grid was planning on a major price hike in the winter, but this jump seems...a lot higher than it should.
My bills are typically in the $120 - $150 range, highest in the summer being $170. I live in a 2 bedroom condo. But my last bill was $275. That's a pretty astronomical difference, but is it right?
I called them and they told me it was, basically gave me the cold shoulder and didn't try to provide much insight, instead got a chilly "you can move to another supplier if you like"...customer service of the year right there. My neighbors also told me their bills didn't go up as high, instead just a $50 or so increase. Although maybe they switched to another supplier a long time ago and didn't mention that.
I am looking at the service rate, which went from 11491 to 33891. They said the increase was going to be 64%, but this looks like it's more than double. What gives?
Should I be looking into switching to another supplier? Anyone else going through similar concerns? Given the economy right now yet probably not getting any sort of raise this year, this kind of sucks if I'm going to have to pay $150 more a month for my electric bill.
tokhar t1_j25gpe1 wrote
You should have access to previous bills, including the one for the same period last year. Compare how much electricity you used, as well as the billing period and what the other charges were. That will give you better details as to where the increase came from, and perhaps find an error.