The trick is to call the non emergency line and report it whenever you smell it. I had FIVE leaks around my house and guess what… I happened to smell them every few hours, at 12 pm, 3pm, even midnight, so I let the utility know! On the first house call, ask them to tell you when they will fix it, and then you can stop letting them know that the leak is continuing. They have a lot of talking points and will try to enter your home to harass you even on the second and fifteenth call (“because the gas could migrate” — all the more reason to fix it!). DM me if you’d like responses to the talking points and would like to get the utility to fix their broken product spewing into public spaces…