We’ve had very good luck with them upgrading our boiler system from oil to gas and doing annual service. We did have to wait for days for service one time, but that’s because there was a big snow and the plows skipped our street. As soon as we got plowed we called them and they came out the same day. We didn’t need a part so there was no further delay.

We’ve also called them for basic plumbing repairs, but I’d go to a different plumber for that stuff from now on.