Of the 3 times I've called 911:

• A guy ripped a mailbox off of the house, smashed the front window and was actively entering while the homeowner hit him with a golf club. 911 was called, it took 3 hours to get a response. Some neighbors heard and had gotten the guy out of the house hours ago and he ran away.

• A guy drove up on the sidewalk and tried to run my SO and I down (after I flipped him off because he almost hit us when he blew threw a stop sign), when a tree stopped him he got out and tried to fight us, then followed us home and was beating on our door for 30 minutes. The cop took 2 hours to get there after the initial call, I gave him the tag number and the cop gave me his name and address and told me to "I'm giving this to you so you can file a restraining order, or go handle it yourself".

• My neighbor, a felon, was buying a handgun on his stoop (from a guy who broke into my shed and stole some bikes/tools a few weeks prior, also never caught). Outside in plain daylight, handing cash, working the slide, loading magazines, etc. Cops never showed.

All but the first one was were between ~9-10am.

I would imagine triaging 911 calls is standard across the nation, why do you think the highest funded department per capita is so much worse than other cities?