They’ve already extended the deadline once, yet the boyfriend waits until the the last day of the extension to pay. I get that EZ Pass is frustrating but you gotta look at your own actions as well.
He tried multiple times. I also tried for him. Over multiple weeks. Each time some part of the system wouldn't load. If it were me, I would have called sooner, but he did still try multiple times.
Also when they ask questions(your rep). Tell them who you spoke to and when. It should be recorded if I'm not wrong. Also any emails or confirmations. Mine got handled but it was still a PITA.
loudnate0701 t1_j04142q wrote
They’ve already extended the deadline once, yet the boyfriend waits until the the last day of the extension to pay. I get that EZ Pass is frustrating but you gotta look at your own actions as well.