mrm0324 t1_irtbvin wrote on October 10, 2022 at 9:49 PM

I would be hesitant to put my water bill on auto pay for a lot of reasons. Ive heard many stories about extremely high water bills due to unknown leaks or for no good reason at all. Couple that with the recent cyber hack and lack of trust that most citizens have in the city government and I don’t think enrollment in auto pay would be worth it.

rytis t1_iru3rmp wrote on October 11, 2022 at 1:25 AM

They could easily give you the option with autopay to stop if there's an increase of over 20% from the previous month, and notify you via email or text to affirm first within 10 days, or it proceeds with autopay, giving you a chance to investigate the issue.

mrm0324 t1_iru43et wrote on October 11, 2022 at 1:27 AM

Yeah but I think you’re giving Baltimore city too much credit if you think they would implement something like that and do it effectively.