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macgyversstuntdouble t1_ir9v5cg wrote

You're probably thinking of this: https://www.baltimorebrew.com/2020/02/28/exclusive-baltimore-is-not-collecting-millions-of-dollars-from-commercial-water-users/

The billing rates for the the consultants running the water billing system are too high. $22M in 2020? Ouch.

It wouldn't surprise me that commercial users had larger outstanding balances. However, with the city needing money to fix its infrastructure, it is irresponsible of DPW and the city to fail to push for better returns on its billing strategies. Instead it will likely raise its water billing rate on those who do pay and ignore those who can pay but don't because that's easier than fixing actual obvious problems.

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