My mom called me crying because she got a $510 bill electricity bill from BGE. When I looked into it it's shown that NRG is the electricity supplier selling her power at 17.4 c/kwh while BGE's 3-month rate is 9.9 c/kwh. The bill's ratio of supply/distribution charges was 77%/23%.
I called NRG as asked WTF and they tell me she's on the variable rate. Apparently, her account was transferred to NRG when they (NRG) bought Dominion Power in 2014. The variable rate would imply that at some point it should be beneficial to you as the ratepayer (ie energy is below 3-month average rate as I'm sure they have to hedge their risk in that rate), but looking at her bills for the last 12 months, she's been paying 17.4 c/kwh for the last 6 months.
When I tell them I want to cancel them as the supplier they tell me they have a 3-month rate of 9.3 c/kwh. Over the last 12 months, the variable rate that she's been billed has ranged from 155%-190% of BGE's weighted SOS rate.
Is there any recourse for these predatory practices of switching you to a very variable rate if you don't call and choose to stay on a 3-month rate?
Puzzleheaded_Ad_6845 t1_jcl9gir wrote
https://opc.maryland.gov/Get-Help/Filing-a-Complaint