Dylan552 t1_ja49zno wrote
I never have issue getting it touch to an agent by saying something like “connect with agent”
Mnopas OP t1_ja5x027 wrote
Me either, however you can say it until you turn blue and will not get anywhere. Don’t you think I tried that?
When I did get an agent he gave me the same exact information I’d been getting from the prompts. Specials this and that and then he answered my question.
It’s not the customer service people I have an issue with, it’s talking to machine who then directs you to type your issue to another.
I guess the algorithm says take them to a person if you fuck is I typed in.
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