A couple years ago, in the midst of the pandemic, we lost one of our cats while at home one day. I called Mercadante and they were as sympathetic, caring, and respectful as can be. Had me come in with my beloved wrapped in her favorite blankies, they so carefully helped me place her in a box of the proper size, and took her to be cremated. A couple days later I picked her up in a beautiful wooden "urn" and I can see her from where I'm sitting right now.

I never knew this either until I was struggling with the loss and numbly looked on the internet.