Good to know. I'll see how my bill changes after they switch out my meter and have them come check if needed.

We currently have the old meter from when they had different rates throughout the day and I don't know how to read it and no one at NG seems to know how to read it. After complaining for months when our bill was over 1000 kwh, it suddenly went down by 200ish kwh with no change on our end. So, I'm hoping this new meter will allow me to keep track of our usage and keep NG honest. And if needed, we'll pay the $11/month for the manual meter. I really think it's NG charging us more than we use since we have a house, but our garage is separate so someone could have tapped in somewhere.