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Unlucky-Boot-6567 t1_jbady8w wrote

I have a cleaning appointment coming up which I think I’m going to cancel. Michael Beluch gave me a ridiculously off center crown a few months ago. Also last year they told me one price for a root canal, then a much higher price over the phone a few weeks later, and then a completely different price when it came time to pay day of operation. They did end up honoring the first price which leads me to believe they’re picking numbers out of the air. My initial visit was only $59 though so I’d give them a call and see if it was an error/malicious.

They even spelled “molar” wrong on my paperwork.

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Outlander_ t1_jbarm5c wrote

I also got a crown done by him that I hate. They also upgraded the material used for the crown which was not covered and I paid OOP. That second part is on me. I should have caught that or it would have been nice if they explained that and given me the option to upgrade and I would have probably done it anyway. Currently looking for a new dentist.

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Ex-zaviera t1_jbahsde wrote

Please see my comments with useful links. I think you should report them also.

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Ex-zaviera t1_jbaho3r wrote

That really bites (pun intended)!
I don't know how much pull BBB has. Might as well go full bore and complain with the AG, board of health and the dental board!
I found these links for you:

State attorney general File a complaint and more general info link.

Bureau of Health

Dental complaint form

Mass Dental Society

Once you get through filing all these, they're going to be sorry they needled you.

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yennijb t1_jbahx05 wrote

Yea, the BBB is essentially fancy-Yelp. They're not part of or connected to any government agencies, they're literally just a ratings site, and you can pay $600 to get an A+ rating. They offered it to me when I had my business.

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flipper1965 t1_jbau2zj wrote

I really appreciate this - I am not gonna take this sitting down - so egregious and so predatory - I am still shocked

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Wendon t1_jbaijao wrote

Nowhere I have ever worked has cared about BBB complaints. That is probably even less effective than a bad google review.

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davidcronenbergscats t1_jbau1wg wrote

I went there once. Did not like them. I didn't get ripped off this bad but they did make me do the weird-ass scan thing even though I was just there for a cleaning.

They also sent me something that looked like a bill and had an exorbitant amount of money listed on it, but in one spot it said something like "NOT A BILL" so I just ignored it. Still have no idea what that thing was but this was years ago now and they've never made me pay that bill so I guess it actually wasn't a bill.

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mcl1977 t1_jbaq76a wrote

i had to get one of my back molars pulled there. the pain was unbearable and they were the first to get me an appt. never want that pain again. thought it was gonba be around $150 but they made me get the graft?? it came out to be over $800. i had to make monthly payments for 6 months.

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yennijb t1_jbay2si wrote

The graft is only nessicary for getting an implant in that spot. This place is starting to sound a lot like Aspen Dental

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flipper1965 t1_jbavtka wrote

if its any consolation I paid out of pocket for an extraction of a rear molar at a different dentist and it was $900 - that is about the standard price these days with the graft thing - also had a tooth pulled a long time ago without the graft and it was a horribly painful experience (Dry socket, ouch!)

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xenolingual t1_jbazdzi wrote

You can refuse the graft. My partner had 2 molars pulled there and they pressured us to get them; every time we said no, both verbally and in writing. No graft was given.

They do seem to try to pad the bill. We just refuse and demand the basic services we desire; haven't had a problem with them (yet), but are constantly wary.

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mcl1977 t1_jbb86v1 wrote

for what its worth tbe dentist did a great job. i didnt feel a thing. even though tooth was cracking in half. it also only took about 10-15 mins. just wish it didnt cost me over $800

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CompasslessPigeon t1_jbbqme2 wrote

Check out Northboro Family Dentistry. Dr Mohebian always treated me well and his work seemed good

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