Spork_Facepunch t1_j0fat5i wrote
Reply to comment by SnooMemesjellies7591 in Months since unemployment weekly claims have been filed, still no response as to when I will actually be paid by SnooMemesjellies7591
Right, but there's more to the filing of a claim than just sending them your logs.
You're being wishy-washy in your response, which, combined with your post history of seemingly having problems with every instance in which you have to interface established processes makes me question whether you've actually followed the procedure.
- Did you file weekly claims via the esd website every week within their stated timelines?
- When you contacted them to follow up on the status of your claim, what did they say the problem is specifically? Surely you didn't just wait six months to ask them, going to reddit first, right?
If there's a problem with your weekly filings (I'm not talking about your logs), then they would have told you what the problem is. Without that info, nobody here can give you much in the way of useful advice.
Your insistence that you sent these logs via postal mail and fax when that isn't asked for during the filing of a claim without any other info about why you did it that way, rather than simply as part of your normal filing of a claim online makes me significantly question whether you've actually followed the process. There is no point in the filing process in which you are instructed to fax or postal mail your logs when filing online (those avenues are for those who do not have internet access because the system has to support everyone). If you're able to access reddit, you're able to file your contacts correctly online. There's more to it than sending your logs, but I presume you know that, since you've been submitting a full claim weekly, right?
Until you can speak to what the ESD people said when you asked them what was the status (presumably you asked them this months ago right?) you're not going to get much here in the way of usable advice, since nobody here can see your claim and know what the problem is.
SnooMemesjellies7591 OP t1_j0fk1py wrote
As you can see from these screenshots on the ESD website we discussed, https://imgur.io/a/iuXikgi?s=fbm, there is no way of filing the claims online. It might be because they changed the system after covid. The only option was to file by phone or by fax. I did both. And I filed the claims every week by the stated deadlines. 1) I got confirmation that the job logs were received. But it is not showing up in my system that I should be paid. 2) They didn't say there was any problem and continuously dodged my questions on when I would receive the claim payout. And abruptly hung up on me. I was continuously put on hold and could not get in touch again.
Spork_Facepunch t1_j0gvmy3 wrote
That's completely untrue. You can and should file online. It has been possible for decades and is possible now. Nothing changed during covid. If you aren't seeing the option to do so, you're doing something wrong or there is a problem with your claim. I say this with 100% certainty and with first hand experience.
SnooMemesjellies7591 OP t1_j0ka0ck wrote
Update: after complaining again to ESD, they are finally depositing the last 3 weeks of benefits to me. Its still better than nothing. For the 12 weeks before that, I have to wait for my appeal hearing. My appeal is just trying to be paid for the weeks from Sep 11 to Nov 19 that I had submitted valid claims for but was never paid, and my claim year is from Sep 4 so the week of Sep 4 doesn’t count. Do you have tips on how to win this appeal?
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