>Because of manufacturers’ restrictive repair rules, some wheelchair users have had to wait weeks for fixes large and small.
Some of our product users have had to wait more than 6 months for the big industry players to get around to things like changing their batteries (which takes all of 10 min to do). The service side of the power wheelchair industry is abysmal. This law forces them to do better or lose their customer base. They're already scrambling to unfuck their service model, and that's really good for the users. Huge kudos to Rep. Titone for helping make this happen.
jezra t1_jd8dbyl wrote
a perfect example of why Right-to-repair should be universal.