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BewilderedOstrich t1_j76nis1 wrote

"We invested in the product and now it's time to cash in consumer loyalty for money."

It's not a new idea. Netflix also isn't the first company to vastly over estimate just how much consumer loyalty they actually have. As the kids say, FAFO.

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RNG_HatesMe t1_j76uzwy wrote

See "the enshittification of Tik-Tok":

https://www.wired.com/story/tiktok-platforms-cory-doctorow/

Step 1 - be helpful to users - purpose: gain market share

Step 2 - be helpful to content creators/ advertisers / affiliate businesses - purpose: gain revenue

Step 3 - be helpful to yourself - purpose: gain profit

(Step 4 - become irrelevant because your users AND content creators now hate you)

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