Massive Optimum outage

Submitted by acefunkylemon t3_120wjn1 in StamfordCT

Checking who else on this subreddit is experiencing a rather significant Optimum outage right now. Working from home (North Stamford) and cord-cutting - plus all my smart home devices - means that without Fiber/Cable internet I'm dead in the water. Living off of my phone's hotspot which isn't great on AT&T in North Stamford - ordinarily have a AT&T LTE microcell to improve service, but that relies on an Internet connection too!

More information at Optimum | Notification ... Apparently some sort of major vandalism incident? Anyone have more info on this?

UPDATE: got Internet back around 5:30pm this afternoon. Good luck to everyone else!!!!

UPDATE 2: and here is an article on the alleged vandals https://connecticut.news12.com/two-charged-with-damaging-optimum-cable-lines-causing-thousands-of-outages

Not the best mugshots. 😕

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Comments

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OddAd3091 t1_jdjsdrf wrote

Optimum said there is a huge outage in Fairfield County. Apparently someone cut the optic lines and they are working to getting them fixed by tomorrow I believe. If you can log into your optimum account you can see the message about it.

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ninjacereal t1_jdjhdb7 wrote

I had to hotspot for work all day.

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angelt0203 t1_jdkat2b wrote

We are also in North Stamford. Switched to frontier over a year ago and haven’t regretted it. It’s been so much more stable than optimum. Not that that’s helpful right now but for future reference

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LE_POOR_MERIT t1_jdkewjb wrote

Same. Literally 10x the speed for half the price. I was an Optimum customer since 1996.

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acefunkylemon OP t1_jdkhggy wrote

We had already moved to Frontier Fiber from Optimum... We moved as soon as Frontier came to town... But had an outage in October due to a Fiber break to our house which Frontier seemed incapable of fixing... After 10 days without any progress, we ended up moving back to Optimum.

The only good thing is that as both Frontier and Optimum cover me with fiber, their prices are reasonable at $60 for 1 Gig.

Almost tempted to get two services... My Cisco router supports load balancing across two WAN links so it wouldn't be such a big stretch.

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yeetgod__ t1_jdk5m91 wrote

Yeah my mom texted me saying its down

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srowella t1_jdk8r0i wrote

No problem here and I’m downtown

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HotPast68 t1_jdke6q6 wrote

Was having issues earlier in the turn of River area

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