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brick1972 t1_j6mz1i5 wrote

The delivery folks can't/won't disconnect/reconnect even if the valve is closed. Same for gas dryer.

You need an installer. When I replaced mine my choice was to do it myself (taking half a day from work to sit around and wait for them) or wait three months for an available install date. Third choice of course is just disconnect the old, let them take it and leave the new, then move it into place yourself later, whether yourself or with a plumber.

A management company should have someone on payroll to deal with this though.

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throwawayRI3742 OP t1_j6nfh2y wrote

They refused to send someone out same day and were begging the delivery guys to just turn our tanks off outside. They didn’t know it was going to be an issue I guess. This company is a joke lmao

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