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koidrieyez t1_j6kfj6d wrote

Must be more to the story. There should be a gas shut off right in back of the stove. It's code.

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brick1972 t1_j6mz1i5 wrote

The delivery folks can't/won't disconnect/reconnect even if the valve is closed. Same for gas dryer.

You need an installer. When I replaced mine my choice was to do it myself (taking half a day from work to sit around and wait for them) or wait three months for an available install date. Third choice of course is just disconnect the old, let them take it and leave the new, then move it into place yourself later, whether yourself or with a plumber.

A management company should have someone on payroll to deal with this though.

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throwawayRI3742 OP t1_j6nfh2y wrote

They refused to send someone out same day and were begging the delivery guys to just turn our tanks off outside. They didn’t know it was going to be an issue I guess. This company is a joke lmao

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throwawayRI3742 OP t1_j6nf9d4 wrote

Our stove is hooked up to a gas grill sized propane tank in the backyard. The tank is empty and it is turned off. I know nothing about this since I’ve always had a legit gas stove and whoever has replaced it has been competent. I don’t even know who the company they sent was and I’m not sure they even really knew what they were doing at our house.

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