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ryanfingawesome t1_j8da2xn wrote

post your social security number here and we can help you out

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JMS79 t1_j8ftedf wrote

Moved here over the Summer and the RI Sportsbook is the worst I’ve used. Had several issues and ended up calling their support number to resolve the issues. It seems to be the only way to get any help.

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huh_phd t1_j8dhh7c wrote

Post a screenshot?

5

Proof-Variation7005 t1_j8eopue wrote

just some quick ideas of stuff to try

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  • try an actual browser on a computer
  • have you ever been able to withdraw before? they probably need the SSN for tax purposes and maybe it's not entered somewhere. i cant recall entering it but i only signed up and havent really used the app since
  • is the app up to date?
  • tried quitting the app and restarting it?
  • rebooted phone
  • try their tech support?
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Illustrious-Might315 OP t1_j8gtt6s wrote

yup, but not desktop. I'll give that a shot, it's the 3rd party payment people so you can deposit money from a CC and not be "approved" by the 3rd party that deposits your funds. So basically you can deposit as much as you want from your CC plus your winnings and then get rejected on the 3rd party system and not be able to withdraw. They do a soft credit check as well.

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LifeOfTired t1_j8e3nfk wrote

Hmmm it’s almost like they’re trying to force you to keep money on the app 🧐

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Illustrious-Might315 OP t1_j8gu5c9 wrote

it's not that sinister, it's just incompetence backed by a lack of accountability.

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Jmac3366 t1_j8hayyj wrote

Literally the worst sports gambling app I have ever come across on top of the user interface problems the lines are much less favorable than going to ct

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Suspiciousmeatloaf94 t1_j8i7lcv wrote

Gonna need you to send me your log in info ssn D.O.B and zip code thank you I will take care of this problem as soon as possible. /s

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NAV26s t1_j8ozgvu wrote

I think if I remember correctly you have to go to the Sportsbook at twin River and talk to the person at the desk if you’re signing up for the first time. I remember doing that years ago when I signed up

1