I had something like this happen a few years ago. I got a letter saying i went through a toll booth without a transponder. They wanted to bill me the amount for the entire trip across the turnpike. >$60 at the time.

So i called them…

Me: my transponder must not have worked. I went from Donegal to Irwin.

Them: yes, we see from our photo records that your plate was imaged getting on at Donegal and leaving at the Irwin toll plaza.

Me: here is my transponder number, can you revise the charge to reflect the distance i went (Donegal to Irwin)?

Them: No, since your transponder was not working it is our policy to charge the fee for the entire distance of the turnpike. We have no way of knowing where you entered and exited.

Me: but you just said you have photos of my license plate entering at Donegal and exiting at Irwin.

Them: but we dont know if that was you.

Me: that’s my license plate number, which is linked to my transponder, which i provided, which means that was me.

Them: but we don’t know ho far you drove on the turnpike.

Me: you have photos from the Donegal and Irwin toll booths linked to my license plate, which is linked to my transponder, which proves where i was and who i was

Them: but it’s our policy…

I felt like i was in that Spongebob meme where Patrick looses his wallet.