My bill is usually around $120 during the time they "estimated". Their estimated bill was asking for $380. I was never going to pay that. I'm not a fool. I just took the meter reading and compared it to the last reading before things got messed up. Easy. What will be interesting is why they couldn't do the same thing. They pay a meter reader anyways. The system wasn't so messed up that guy couldn't make it out to read the meters. Something smells like poop in their explanation. There's no logical way my estimated bill would have been that high and it didn't take a data scientist to see that.