I managed to get a refund from luxecables months back because the dude operating the company kept pushing back my gb cable month after month so he could instead focus all his energy on making shitty artisan trays instead because they take less time to make and were probably making him better $/hour. We started calling out his bs in the discord once he stopped regularly communicating, so he removed all the chat channels and posted an update saying he would refund everyone who asked. He also started making some dumb excuses about how shifting the focus of his company caused all the delays, while we could clearly see him spending all his free time posting keyboard culture reels on insta, peddling nfts, and taking lavish vacations. Looks like he hasn’t posted anything new on Insta or discord since then so hope others were able to get refunded.