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HerbalManic t1_j3p3j4a wrote

Just FYI keychron warranty service is super questionable. Having trouble with my Q3 and it's been super frustrating.

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rthee OP t1_j3p5pqc wrote

Yes I have heard of that - hopefully nothing really goes wrong with it.

What is the issue with yours?

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HerbalManic t1_j3p677v wrote

Keys are repeating. It’s not isolated to any one key, randomly happening for different keys. It's getting noticeably bad now around the six-month mark.

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rthee OP t1_j3p6qk0 wrote

Ah ic - will have to keep an eye on it.

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nts25 t1_j4rypd0 wrote

I'm having a similar problem, but the d key works maybe....3/4 of the time now. Trying to go through their support has been a huge pain. I sent in a video with their tester which dropped one "d" in ten over maybe 30 keystrokes. They said it wasn't enough and suggested I press the key in the middle of the keycap (lol). Are you having any luck?

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HerbalManic t1_j4s5j2p wrote

No, it stopped repeating as frequently. Weird because I didn't do anything. I will keep using for now. However, I will not be buying their keyboards again that's for sure.

I am in Canada, but I purchased from keychron.com after like 10-15 emails they were like, oh we are keychron.ca - so contact this different email address. These guys don't realize how much business they are losing.

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nts25 t1_j4s9x4z wrote

Damn, mine is getting worse. I'm so torn, I had another keychron before this one and it was really great. The wired an bluetooth connection options is basically a must because I have two computers (PC an laptop).

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