NO single maker in the word of electronics can prevent you from zapping the PCB.

Also because all your "keeb build stream gurus" still showing you to handle PCBs without ANY ESD precautions, you think this is the correct way to assembly electronics.

The bad consequences do not necessarily exhibit themself immediately giving you impresion about product quality and never your own wrongdoing during assembly or re-build.

In one hand this alone should void any warranty claim afterwards (in my opinion) but...

In other hand this should be on to makers/vendors to:

• Issue clear ESD precaution disclaimer with any PCB.
• Request the content creators promoting those boards to practice and educate ESD precautions to the community.
  (there is clearly a commercial opportunity to create trend of fancy coiled ESD cables with aviators and colour matched wrist straps ;-)

The fact that most of boards do not die is not a proof they are any more resilient to ESD.

This is only intended to educate yourself from someone who over several decades professionally dealt with hundreds if not thousands of various electronic products that have been damaged by ESD.

The conclusion I have from this experience is that no consumer device is immune from ESD, there is no 100% protection against it, and you can only improve your chances by observing precautions.

In case of the PCB failure you should talk with your vendor before launching negative campaign online - that is just my personal approach I find to be most sensible (and a reason for my unpopular comments against instant lynching of the maker).