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Beezleybuzz t1_iwagzbv wrote

Reply to comment by aleksyandr in Space65 R3 - already dead from ESD! :( by aleksyandr

Have you tried to see if they will cover it under warranty? Who did you purchase from? This is such a well regarded board, it's shocking! *pun intended

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aleksyandr OP t1_iwai18c wrote

I don’t know if it would be covered. I did email them to see if they have anymore PCBs to purchase. Otherwise I’ll have to check mechmarket. Or just sell it and get out of this crazy hobby.

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LASERman71 t1_iwb0spn wrote

Instead of just asking to buy PCB you should explain the situation and see what they propose.

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Beezleybuzz t1_iwakg08 wrote

Awwwww man. Don't let it discourage you too much. If anything just use it as some great learning :

  1. Depending on the outcome with warranty and/or replacement parts you'll learn a lot about that company's ethics, customer care, etc.
  2. Metal cases have some risk of ESD
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Cloverfrost_ t1_iwauc75 wrote

This may be an ignorant question, but do any custom keyboards come with a warranty? I would've thought that would only be applicable with large manufacturers. Local consumer protection law would still apply of course.

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Beezleybuzz t1_iwavdg5 wrote

Yes many do come with warranty to basic components (at least). I think the GMMK Pro has a 2 year warranty?

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helmsmagus t1_iway2ct wrote

gmmk pro is a large manufacturer. It's not "custom" per se.

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ZulkarnaenRafif t1_iwgtpxd wrote

The "warranty" is unwritten on the site.

So, the best thing that the OP could do would be to shoot out an e-mail on how their board died from ESD. Probably they can consider sending a PCB or something.

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