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Maeggsi t1_jdhtmfl wrote

Have you tried messaging your vendor and cancel the order. What was their response? Many vendors prefer happy customers and refund the order.

I can only comment on the EU situation but because of customer protection laws we are allowed to cancel the group buy/ send it back after receiving it an get our money back (does not work with custom designed boards tho).

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oakwardly OP t1_jdhxgqy wrote

I havent persuaded about refunds, only updates, yet they were vague at best.

Coincidentally, I also live in the EU, so it's reassuring to know this if I do in fact decide to ask for a refund. I didn't really specify, but there really isn't a dedicated place in the site to cancel, so I assumed that it cant be cancelled. I thought that group-buys really are un-cancellable.

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MayAsWellStopLurking t1_jdkwhhs wrote

The best part of being in the EU is that they really care about enforcing consumer protections.

Just because there isn’t a dedicated page to request a cancellation doesn’t mean it isn’t a legally an option.

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