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mullenman87 t1_j9wmyi0 wrote

damn lucky you. I tried using this law with a Lenovo laptop that had a defective trackpad and nothing happened :|

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DodgeDeBoulet OP t1_j9wnz1z wrote

Did you file a complaint with the AG's office? I'm sure that if I hadn't done that, I would never have gotten satisfaction from the manufacturer.

I've been a fan of Lenovo for years, but my experience with my most recent purchase has not been great. Since my business relies heavily on it, I purchased a 4 year premium on-site support plan. Fortunately, that's worked out well; the motherboard has been replaced twice.

I doubt my next purchase will be a Lenovo, though.

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[deleted] t1_j9wslts wrote

[deleted]

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DodgeDeBoulet OP t1_j9wws2g wrote

Mine's a P15 Gen 2 portable workstation. Great specs and good reviews, but I think COVID did a number on their QC. It's finally working well for me so I'm hoping it will stay that way. But the first few months were discouraging ...

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