Viewing a single comment thread. View all comments

DaytonaDemon t1_j6fo10x wrote

Fuck VIP. Paid them to put a new battery in my car, I come home, pop the hood — nope, still the same old battery. Called and was told the service writer had made "an error."

That was only months after I went for an oil change and VIP overtightened the oil plug and I ended up with a nasty leak.

They corrected the problem both times but I'm done with that outfit.

32

16PennyNailedit t1_j6fx89m wrote

They also ripped me off last week. Tested my battery for free. Said the battery was fine but my starter failed, so I made an appointment to get it replaced. Brought the truck in. They call me 15 minutes later saying my battery wasn’t providing enough charge in order for them to run a full diagnostic on my starter and alternator. Told em to do what they had to do…I kind of laughed and knew where it was going but my truck was already in their garage. and I also thought my starter was gone because it had supposedly failed their test. All in all starter was fine. Charged me 375 bucks.

7

16PennyNailedit t1_j6fy23e wrote

I will also add that I reluctantly went to vip because I can’t find a decent mechanic in my area that isn’t booked for months out. I’m a carpenter not a mechanic although since I bought my truck I have been trying to do any work I can on my own. Recently blew a bunch of discs in my back and haven’t been able to do a whole lot. I really just needed my truck to be sound. If anyone has any suggestions for the Gardiner/Augusta area I’d appreciate it.

4

shenshenw t1_j6hwdn8 wrote

Vip once removed all the oil from my car and neglected to put any back in.

6

diaryofsnow t1_j6gto4w wrote

This was a long time ago in Presque Isle, but I let them work on my old Jeep once and I watched them just rev the absolute piss out of it, take it for a joy ride and it was still broken. Worse, in fact.

2

bugdude666 t1_j6i6i6p wrote

I worked at a combo oriellys and vip - nobody I worked with that didn’t do their own work went to vip. I’d used them a few times with no issue but they are def trained to upsell for things that don’t super need fixing.

2