LPT: If you’re trying to cancel certain Adobe annual plans take the offer to change plans and you will avoid a cancellation fee.

Submitted by ineedthiscoffee t3_zzk4q2 in LifeProTips

I subscribed the Lightroom to edit some pictures. I sincerely thought it was a month to month plan that I could cancel at anytime but of course the fine print says otherwise. My bad. Took too long to cancel the plan, so I was to be charged $55 for a cancellation fee. I went to live chat and the person offered either three months free of Lightroom or to change my plan to Photography for the same monthly price. If got frustrated and just paid the cancellation fee. My thoughts were “I just started this plan last month and don’t need it again. If I pay the fee now I’ll save much more money. And if I switch to photography it won’t matter cause I don’t use that app and will have to pay the same fee.”. Today I found out that the chat person was low key trying to help me out. Apparently if you take them up on the plan changing offer your plan it resets everything and you can just cancel that new plan without a fee since it hasn’t surpassed a certain usage date.

TLDR; I found out too late that I could’ve saved $55 if I picked up on chat support’s low key attempt to save me money.

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Comments

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z64Prime t1_j2dbe5b wrote

The true LPT is that it's always morally correct to pirate Adobe software.

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the_colonelclink t1_j2foocy wrote

Many years ago, Russian hackers were able to use a an old version of Adobe Acrobat to completely back door your computer. In fact, they could then use your computer/IP to hack other people. I.e. all you had to do, was just not update the program and you were completely vulnerable.

If there’s any software I would avoid pirating, it’s adobe. They (hackers) know many businesses use the adobe suite of products, and so concentrate a lot of effort onto cracking old and pirated versions of the same. It wouldn’t surprise me if they themselves pirated for the purpose of sending out Trojans malware into the world.

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keepthetips t1_j2c2fpk wrote

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C0up0nSK t1_j2ck76k wrote

Well if it makes you feel better I also paid that silly fee and will definitely what you mentioned in the future.

Been trying to use photopea or gimp more tho.

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