Submitted by BigSpoonFullOfSnark t3_1227lb8 in LifeProTips
Suspicious_Hotel9219 t1_je18u0t wrote
Reply to comment by fiddlenutz in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
Best shot, say something weird. System recognizes that you're trying to say something and will verify a bunch of times and then get you to someone. Pressing random buttons or staying silent is more likely to result in disconnect or etc because it has been engineered to do that to discourage people trying to skip the line.
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