Submitted by BigSpoonFullOfSnark t3_1227lb8 in LifeProTips
smellygooch18 t1_jdt0udp wrote
Reply to comment by 4rp4n3t in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
This is what I used to do when I worked phone sales for a larger company. I couldn’t help you if I wanted to.
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