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Turbulent-Pea-8826 t1_jds9u9r wrote

Reply to comment by fiddlenutz in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark

It so much depends on how they set it up. Sometimes it will work sometimes it won’t. Sometimes if you pick the prompt for Spanish you will get someone who speaks Spanish but they usually also speak English. So sometimes that works.

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