Viewing a single comment thread. View all comments

BigSpoonFullOfSnark OP t1_jdrpfd9 wrote

Reply to comment by UmbraNight in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark

>if the company isn’t complete shiza, one of these should work

I've actually found that the biggest companies are the ones who make it hardest to reach a live person. They've done the math and have figured out how to extract as much money from customers as possible with as little human effort as required.

If you can actually get routed to someone with the authority to process a refund, they know giving you what you want is cheaper than arguing with you for 20 minutes.

1

UmbraNight t1_jdrqm9o wrote

i mean everybody and their mama at this point has said ur wrong so… ion know about allat

3