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Edgezg t1_jdrgj17 wrote on March 26, 2023 at 4:42 PM

Reply to comment by fiddlenutz in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark

What this does is bypas the wait.
You get more directly transfered to the right persona and are more liekly to handle a real person than a machine