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BrightNooblar t1_jdrbiyv wrote

Reply to comment by chaot1c-n3utral in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark

You know its not really sales or marketing, its just data entry, right? They aren't calling you, you are calling THEM saying you want to buy something. They know whatever their product line is, they will try to suggest some bonus package, and thats about it. Its the same shit as anyone working the register at best buy offering you a warranty on your USB drive.

Outbound call centers are incredibly rare these days.

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