Submitted by BigSpoonFullOfSnark t3_1227lb8 in LifeProTips
grumblyoldman t1_jdqlr3r wrote
Reply to comment by BigSpoonFullOfSnark in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark
"Transferring you" === "dump you back into the same automated system you were just in."
Or possibly "Put you in the same queue you would've gone into if you had just said 'cancel' in the first place."
The only thing you've actually accomplished is wasting your own time and theirs.
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