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boodlesgalore t1_jdq3084 wrote

Reply to comment by Andrea_Leigh in LPT: If you call a company to speak to customer service but the automated menu won't let you talk to a real person, say "Upgrade my account" instead of "Refund" or "Cancel," when the automated menu asks you to state why you're calling. You will immediately be transferred to a real person by BigSpoonFullOfSnark

Most cs #s will hang up on you if you smash 0 now. The really wanna know what you're calling about.

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HaikuBotStalksMe t1_jdq4lxc wrote

But the menu has recently changed!

Also, we're experiencing higher than normal volume of calls.

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drJanusMagus t1_jdsevzn wrote

Haha I know at least two places I call regularly that have literally always said this for the past 3 years.

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