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Tato7069 t1_isv0mov wrote

I truly detest all these companies trying to make yet another fucking thing that I have to look at... Email, slack, phone... Seriously, there is nothing wrong with email, it's not broken.

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mryraghi OP t1_isv1tgm wrote

Well, that's the point of the tool, not to have to look at all those

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[deleted] t1_isv36m8 wrote

I am already capable of not looking at those.

You could duplicate this functionality with an email filter. If someone doesn't know enough to trigger your filter, they probably weren't informed enough to know to use this instead of just emailing you anyway.

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mryraghi OP t1_isv47ox wrote

Again, that’s not the point. Can you just read the homepage?

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[deleted] t1_isv5uh9 wrote

That's the point you advertised in the title.

I had looked at it. I scrolled further this time. So...it's a ticket tracking system similar to any number of already existing ones? What makes it different? Ours has everything I see here with integrated emailing.

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Tato7069 t1_isv3v6x wrote

That's the point of every one of these damn tools... Never works. Always just an extra thing to keep up with.

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scottpaulin t1_isux5vk wrote

Is this mostly for one type of request, like IT requests, or is it more general?

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mryraghi OP t1_isuy2ji wrote

Any type: could be a bug report, budget approval, or others. It's like Calendly but for receiving structured and context-rich requests. Pretty useful to avoid interruptions while working

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calvins48 t1_itnl6wl wrote

Could I use this to get feedback from my team as to what they'd like to see implemented?

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