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losangelestimes OP t1_izfswy0 wrote

Reply to comment by millionbear in I was the victim of an identity theft nightmare - and it could happen to you. AMA by losangelestimes

The credit bureaus. They are private businesses, but you can't opt out of participating if you want a bank account in America. They maintain tons of information about you but they don't seem to care at all about protecting that information, or helping you when the information they have is bad.

When I was finalizing reporting on this story in September, I looked through my credit reports with all three bureaus. All three of them still had incorrect information about me, like the thieves' addresses. I filed disputes with all three of them, and each of their sites was broken in some way. As a consumer, it doesn't feel like they're accountable to anyone.

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losangelestimes OP t1_izfxxnv wrote

Here's what happened when I tried to dispute that stuff in September:

-I submitted disputes to TransUnion and got an error message about a technical issue where I might not be notified after my dispute was resolved.

-I tried to submit disputes to Experian and got an error message that said identity theft disputes could not be processed online.

-I was able to submit my disputes to Equifax, and received a notice that the disputes had been resolved, but every time I tried to click the PDF with the results, I got an error message.

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losangelestimes OP t1_izgo6qc wrote

I decided to check in on those disputes just now. Here's what happened:

-Equifax: worked fine, disputed information is gone (hurray!)

-Experian: The login screen resets every time I enter my info

-TransUnion: it says "view my report" but when I click that I get a blank screen

Again........ these companies track your every financial move, yet seem to have zero interest in maintaining their systems. Awesome. Love this for us, as a society

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Tron_Lives t1_izhhl0p wrote

Try clearing your cookies, or logging in with a different browser (or incognito mode).

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peoplearecool t1_izignsa wrote

Doesn’t work my man. They are dog shit built platforms. My friend went through what shes going through.

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neoslicexxx t1_izk43h5 wrote

But did your friend clear their cookies on a different browser, on a different operating system, on a different computer, with a different isp, in a different country?

Might wanna try restarting.

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shogunreaper t1_izgf4p8 wrote

I hate Equifax so much. Earlier this year I locked my credit and right afterwards I couldn't even log on to the account, I still can't to this day.

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