aceknight21 t1_iugksk1 wrote on October 31, 2022 at 3:55 AM

Reply to comment by uberhorror111111 in I am a former member of Uber's "Incident Response Team". Ask me anything by uberhorror111111

Man this is crazy, you all would issue credit or notify law enforcement?

uberhorror111111 OP t1_iugkwzv wrote on October 31, 2022 at 3:57 AM

We would never issue credit, which I agree with completely. I think issuing Uber credit devalues what the user went through "Here have some Uber Bux to lessen the pain of being sexually assaulted" but we did refund the trip, assure the user the driver was banned and contact law enforcement and work with them as needed.

aceknight21 t1_iuglbzp wrote on October 31, 2022 at 4:01 AM

Wild on so many levels. I'm curious if this would happen to dude passengers with female drivers too?

uberhorror111111 OP t1_iugldbl wrote on October 31, 2022 at 4:01 AM

Every combination, yup.

aceknight21 t1_iuglh1f wrote on October 31, 2022 at 4:02 AM

Mind blowing. I'm sure you can write a book off these stories.

uberhorror111111 OP t1_iuglicv wrote on October 31, 2022 at 4:03 AM

I most certainly could.

aceknight21 t1_iuglngn wrote on October 31, 2022 at 4:04 AM

Confessions of a Ex Uber employee. I can see it now.