And typically a new reality. Reality is what we perceive about the world around us. There is cause and effect and then there is how you perceive having a flight canceled after waiting on the tarmac for 3 hours. Same reality, but not everyone on the plane feels the exact same way about it. Yes it would suck, and yes I wager everyone on the plane would be mad or distraught or disappointed, but out of the 300 people on this plane, someone is not letting it ruin their day or attitude because it was out of their control. That person has shifted their reality to better fit their expectations without necessarily lowering them.